Privacy policy

Your privacy is important for us. This privacy statement explains what personal data we collect from our users and how we use them. We encourage you to read these terms carefully before providing your personal data on this website. Those over the age of 14 may register at https://www.andalucia360travel.com/ as users without the prior consent of their parents or guardians.

In the case of children under 14 years of age, the consent of the parents or guardians is required for the processing of their personal data.

In no case will data related to the professional, economic or privacy situation of the other family members be collected from the minor, without their consent.

If you are under 14 years old and have accessed this website without notifying your parents, you should not register as a user.

This website respects and takes care of the personal data of the users. As a user you should know that your rights are guaranteed.

We have endeavored to create a safe and reliable space and that is why we want to share our principles regarding your privacy:

  • We never request personal information unless it is really necessary to provide you with the services you require.
  • We never share our users’ personal information with anyone, except to comply with the law or in case we have your express authorization.
  • We will never use your personal data for a purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of their contact forms where personal data is collected.

Andalucía 360 has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (GDPR), Organic Law 3/2018, of 5 of December, of Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

  • Responsible Identity: Andalucía 360 Travel DMC S.L.
  • Commercial name: Andalucía 360
  • NIF / CIF: B19695162
  • Address: Camino de las Conejeras 20, 1A. 18008 Granada (Granada, SPAIN)
  • Email: [email protected]
  • Activity: Wholesale – Retail Travel Agency
  • Registered in the Mercantile Registry of Granada, in volume 1702, book 0, folio 159) and page 53423, on 06-13-2019

For the purposes of the provisions of the General Data Protection Regulation mentioned above, the personal data that you send us through the web forms will receive the data processing of “Web users and subscribers”.

For the treatment of our users’ data, we implement all the technical and organizational security measures established in current legislation.

Principles that we will apply to your personal information

In the treatment of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you of in advance with absolute transparency.
  • Principle of data minimization: We will only request strictly necessary data in relation to the purposes for which we require it. The minimum possible.
  • Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and eliminate those records inactive for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all the necessary precautions to avoid unauthorized access or improper use of our users’ data by third parties.

How have we obtained your data?

The personal data we process at Andalucía 360 comes from:

  • Booking widget
  • Contact Form
  • Subscription form
  • Blog Comments

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation on whether Andalucía 360 is treating personal data that concerns me, or not.

Interested persons have the right to:

  • Request access to personal data related to the interested party
  • Request its rectification or deletion
  • Request limitation of your treatment
  • Oppose treatment
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data.Andalucía 360 Travel DMC S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided us and in a structured format, of common use and mechanical reading, and to transmit them to another data controller when:

  • The treatment is based on consent
  • The data has been provided by the interested person.
  • The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.

Interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data that concerns them violates the Regulation.

For what purpose do we treat your personal data?

When a user connects to this website for example to comment on a post, send an email to the owner, subscribe or make a contract, he is providing personal information for which Andalucía 360 is responsible. This information may include personal data such as They can be your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by https://www.andalucia360travel.com/, only as described in the Legal Notice and in this Privacy Policy.

In Andalucía 360 there are different systems for capturing personal information and I treat the information provided by interested persons with the following purpose for each capture system (forms):

  • Contact form: We request the following personal information: Name, Email, Telephone, to respond to the requirements of the users of https://www.andalucia360travel.com/. For example, we can use these data to respond to your request and respond to doubts, complaints, comments or concerns you may have regarding the information included on the web, the services provided through the web, the treatment of your personal data, questions regarding the legal texts included on the web, as well as any other queries you may have that are not subject to the contracting conditions. We inform you that the data you provide will be located on the servers of:
    • ProfesionalHosting (provider of Andalucía 360 Travel DMC S.L.), is located within the EU.
  • Content subscription form: In this case, we request the following personal information: Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the web there are several forms to activate the subscription. We inform you that the data you provide will be located on the servers of:
    • ProfesionalHosting (provider of Andalucía 360 Travel DMC S.L.), is located within the EU.
  • Registration form for blog comments: To comment on blog posts https://www.andalucia360travel.com/, the user is required to register through this form. In this case, we request the following personal information: Name, Email. Once registered, the user will be able to make as many comments as they wish and respond to the above. We inform you that the data you provide will be located on the servers of:
    • ProfesionalHosting (provider of Andalucía 360 Travel DMC S.L.), is located within the EU.

There are other purposes for which we process your personal data:

  • To guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user’s computer when browsing this website that I detail in the cookie policy.
  • To manage social networks. Andalucía 360 may have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of https://www.andalucia360travel.com/, will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of Andalucía 360 Travel DMC SL. It will process your data for the purposes of correctly managing your presence on the social network, informing about Andalusia 360 activities, products or services. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.

In accordance with the provisions of the general European data protection regulation (GDPR) 2016/679, Andalucía 360 Travel DMC S.L. (Andalucía 360) with address at Camino de las Conejeras 20, 1A. 18008 Granada (Granada, SPAIN), Granada, 18008 will be responsible for the treatment of the data corresponding to Web users and subscribers.

Andalucía 360 does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations can be made with other professionals, in these cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.

Remarketing

The remarketing function allows us to reach people who have visited https://www.andalucia360travel.com/ before and associate a specific audience with a specific message. Remarketing is a method to get users who have visited our site to do it again.

As a user of https://www.andalucia360travel.com/ we inform you that we are collecting information for this remarketing function at https://www.andalucia360travel.com/.

The information we collect thanks to this function is collected by Facebook cookies, Google Adword. You can know the data collected by these cookies in the following privacy policies of each service:

If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through the Google Ads Settings. You can also disable the use of cookies from a third party provider through the disabling page of the Network Advertising Initiative.

This type of services allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained through this website will always be subject to the user’s privacy settings in each social network. In the event that a service is installed that allows interacting with social networks, it is possible that, although users do not use the service, it will collect web traffic data related to the pages on which they are installed.

Facebook ads

In https://www.andalucia360travel.com/ we use Facebook ads, the Facebook advertising platform, which allows us to create campaigns and ads. When generating an ad, you can segment the audience by:

  • Place
  • Demographic data (age, sex, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy on the internet and other channels
  • Etc.

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form of this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose.

Google Adwords

Adwords is a Google platform for ADVERTISERS who want to advertise on GOOGLE. In https://www.andalucia360travel.com/ we use Google Adwords, Google’s advertising platform, which allows us to create campaigns and ads to display on other websites. When generating an ad, you can segment the audience by:

  • Place
  • Demographic data (age, sex, etc.)
  • Interests (activities, hobbies, etc.)
  • What they buy on the internet and other channels
  • Etc.

The data obtained through Google Adwords are subject to this privacy policy from the moment the user leaves their data in the form of this website to join the subscription newsletter. In no case will the information from Google be used for a different purpose. We can select and publish customer testimonials in our Services, which may contain personally identifiable information, such as your name and / or the city, state or country in which you live . We will obtain your consent before publishing any testimony with your name. If such content is published, it will be available to other users of the Services. If you want us to delete or delete your name or testimony from our website, you can contact https://www.andalucia360travel.com/ in our contact form.

We may publish customer reviews on our website or Services, which may contain personally identifiable information, such as your name and / or the city, state or country in which you live. By submitting your opinion you are giving us permission to publish your opinion on our Sites or Services. If you publish such content, it will be available to other users of the Sites or Services. Your publication may also be made public and we cannot prevent such information from being used in a way that may violate this Policy or the law. If you want us to remove your name or review from our Sites or Services, you can contact https://www.andalucia360travel.com/ in our contact form.

Legitimation for the treatment of your data

The legal basis for the processing of your data is: consent.

To contact or comment on this website, consent is required with this privacy policy.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

Data category

The categories of data that are processed are identifying data.

Specially protected data categories are not treated.

How long will we keep your data?

The personal data provided will be kept:

  • Until its deletion is requested by the interested party
  • Period from the last confirmation of interest: 1 years.

To which recipients will your data be communicated?

Many tools that we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, https://www.andalucia360travel.com/, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: A web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help https://www.andalucia360travel.com/ to analyze the use made by users of the website. The information generated by the cookie about your use of https://www.andalucia360travel.com/ (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

Hosting: ProfesionalHosting, domiciled in the EU. More information at: https://www.profesionalhosting.com/ (ProfesionalHosting). ProfesionalHosting processes the data in order to carry out its hosting services to Andalucía 360 Travel DMC S.L ..

Web platform: The WordPress Foundation, with address at. More information at: https://wordpress.org (The WordPress Foundation). The WordPress Foundation processes the data in order to carry out its web platform services to Andalucía 360 Travel DMC S.L ..

Email marketing: The Rocket Science Group LLC d / b / a, domiciled in the USA. More information at: https://mailchimp.com/ (The Rocket Science Group LLC d / b / a). The Rocket Science Group LLC d / b / a processes the data in order to carry out its email marketing services to Andalucía 360 Travel DMC S.L ..

Management: Whitesquare GmbH, domiciled in the EU. More information at: https://thrivethemes.com/ (Whitesquare GmbH). Whitesquare GmbH processes the data in order to carry out its management services to Andalucía 360 Travel DMC S.L ..

Webinar: Google INC, domiciled in the USA. More information at: https://hangouts.google.com/?hl=es (Google INC). Google INC processes the data in order to carry out its webinar services to Andalucía 360 Travel DMC S.L ..

Directory services

Directory inclusion services will be free referenced on the website itself. https://www.andalucia360travel.com/ will ensure that the sheets and advertisements that appear on the Web express truthful information and are kept up to date, although it does not guarantee the accuracy at all times of the data contained therein.

The data and other content of the advertisements inserted in the directories are provided by the advertisers, therefore https://www.andalucia360travel.com/ is not responsible for possible inaccuracies or errors that the advertisements may contain, nor does it guarantee in any way Some of the experience, integrity or responsibility of the advertisers or the quality of their services.

The advertisements inserted in the directories will remain published in the portal until they are deleted or suspended by the advertiser user or, who, logically, will not be responsible for the fact that, once unsubscribed from their databases, the advertisements continue to be indexed in search engines outside this portal.

Any contractual or non-contractual relationship that the user formalizes with advertisers or third parties contacted through this portal are understood to be made solely and exclusively between the user and the advertiser and / or third party. The user knows and accepts that https://www.andalucia360travel.com/ only acts as a channel or advertising medium and therefore does not have any type of liability for damages of any nature caused by reason of their negotiations, conversations and / or contractual or non-contractual relationships with advertisers or third-party natural or legal persons contacted through this portal.

Navigation

By browsing https://www.andalucia360travel.com/ unidentifiable data may be collected, which may include, IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

We use this information to analyze trends, administer the site, track user movements around the site, and to collect demographic information about our user base as a whole.

Secret and data security

https://www.andalucia360travel.com/ is committed to the use and processing of users’ personal data, respecting their confidentiality and using them in accordance with the purpose of the same, as well as to comply with their obligation to keep them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that makes your data travel in a complete and secure way, that is, the transmission of data between a server and web user, and in feedback, it is fully encrypted or encrypted.

https://www.andalucia360travel.com/ cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, Andalucía 360 Travel DMC S.L. It will ensure that any person authorized by Andalucía 360 to process customer data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When a security incident occurs, when Andalusia 360 realizes, it must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.

Accuracy and veracity of the data

As a user, you are solely responsible for the accuracy and correctness of the data you send to https://www.andalucia360travel.com/ exonerating Andalucía 360 Travel DMC S.L. (Andalucía 360), of any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of them by Andalucía 360 Travel DMC S.L. (Andalucía 360) in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Andalucía 360 Travel DMC S.L. (Andalucía 360) in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

Changes in the privacy policy

Andalucía 360 Travel DMC S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as to industry practices. In these cases, Andalucía 360 Travel DMC S.L. will announce on this page the changes introduced with reasonable anticipation of its implementation.

Commercial mail

According to the LSSICE, https://www.andalucia360travel.com/ does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility to expressly consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society and Electronic Commerce Services, https://www.andalucia360travel.com/ undertakes not to send commercial communications without properly identifying them.

Document revised on 01-23-2020.